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Our Point of Difference

We offer professional cremation services prioritising affordability, transparency, and compassionate care.

We support families by providing personalised assistance for all needs.

Affordable & Transparent Pricing

We offer the most affordable direct cremation services in NSW and ACT, with transparent, straightforward pricing and no hidden fees.

Compassionate, Personalised Service

As an independent business, we support families with care, respect, and offer guidance at every step of the process.

Customisable, Flexible Farewell

Say goodbye on your terms. We offer a personalised approach, free from the constraints of conventional funeral services.

Support Available 24/7

We’re available 24/7 to help. Call Private Cremation Services to connect with your dedicated funeral arranger at your convenience.

Respectful & Professional Cremation Services

At Private Cremation Services, we understand that farewells to a loved one are never easy. In life’s most challenging times, we provide the care, support, and respect you and your family deserve.

With careful attention to every detail, we guide you through each step, respecting both you and your loved one.

Our Services

Direct Cremation Service

A respectful, unattended cremation allowing families to honour their loved ones in their own way.

Memorial Service

A personalised tribute held after cremation, giving you the flexibility to choose when, where, and how you say goodbye.

Prepaid Funerals Service

Plan ahead for peace of mind. Prepaying for your funeral ensures your wishes are respected while easing future financial burden for your family.

What We Offer

We offer a streamlined, transparent, and respectful farewell option that guarantees cost efficiency without compromising care or professionalism. Our approach realigns expenses, providing a clear and affordable alternative to traditional services.

Instead of allocating a substantial portion of costs to expensive materials, we focus on sustainable and environmentally responsible options. This helps minimise financial burdens and reduces our overall environmental impact.

1. We'll transfer your loved one

We’ll transfer your loved one into our care from anywhere in New South Wales or Australian Capital Territory, without delay to one of our care facilities.

2. We'll take care of the cremation

Our experienced funeral arrangers will handle the cremation service with compassion, using an environmentally-friendly coffin.

3. We'll look after all the paperwork

We’ll liaise with the nominated facility and assist with all the administrative paperwork to process the official death certificate required for estate administration, sent directly to you.

4. We'll return your loved one's ashes

Your loved one’s ashes will be returned to you promptly, as nominated by you, after the service has occurred so you can say goodbye your own way.

The Heart Behind Our Services

Alexa Heckmann – A Modern Approach to Compassionate Farewells

Alexa Heckmann founded Private Cremation Services with a clear vision—to offer simple, respectful, and affordable cremation options. With years of experience in the funeral industry, she is dedicated to making end-of-life care more accessible and transparent.

Passionate about supporting families, Alexa believes in clear pricing and straightforward services, ensuring you have the information needed to make the right choice for your loved one. Every farewell is unique, and she is committed to providing options that respect each family’s needs with care and understanding.

Learn More

The Heart Behind Our Services

Alexa Heckmann – A Modern Approach to Compassionate Farewells

Alexa Heckmann founded Private Cremation Services with a clear vision—to offer simple, respectful, and affordable cremation options. With years of experience in the funeral industry, she is dedicated to making end-of-life care more accessible and transparent.

Passionate about supporting families, Alexa believes in clear pricing and straightforward services, ensuring you have the information needed to make the right choice for your loved one. Every farewell is unique, and she is committed to providing options that respect each family’s needs with care and understanding.

Learn More
Frequently Asked Questions
What happens when death occurs?

We’re available 24/7 to arrange the transfer of your loved one into our care and begin the necessary paperwork.

How long does it take for the transfer to happen?

Transfers from a residence, aged care facility, or private hospital typically occur within 3 hours. Hospital or Coroner transfers may take longer.

Where is my loved one transferred to?

Your loved one will be transferred to our trusted mortuary facility for preparation.

What paperwork is required?

We will assist with all required legal and administrative documents, providing support 24/7.

Where will my loved one be cremated?

The cremation will take place at Macarthur Grange Crematorium, Smeaton Grange, NSW.

How long does the process take from death to returning my loved one's ashes?

The process typically takes about 10 days, depending on necessary clearances and paperwork.

How is the death certificate received?

The death certificate is typically received by registered post within 10-15 days after cremation.

Is payment for the direct cremation service required upfront?

No upfront payment is required. Payment is requested once the cremation is scheduled, with flexible payment options available.