My father and I are grateful to Alexa who was sensitive in the way she handled my mother's cremation. Arranging his wife's funeral was a stressful time after 63 years of marriage yet Alexa was very patient and kind. Her sincerity and integrity allowed me to relax and feel comfortable.
We are deeply grateful for the phone call that took us to Alexa; a simple chance that meant we were seen and heard. Our needs were met simply and gracefully. We only have gratitude and peace with how our daughter's cremation was handled. Thank you Alexa. I can never thank you enough.
The manner in which Alexa worked with our family under such stress and grieving was exemplary. We wish to thank her for her time and expertise. Sadly it may come to pass that we will need use of services such as yours and it will be without reservation that we recommend you.
Alexa showed such wonderful compassion and empathy for our huge and devastating loss. She patiently helped us arrange dad's cremation and answered each and every question we had with genuine care and kindness. We were in such a vulnerable emotional state yet Alexa gave us all the time we needed.
From my first point of contact with Alexa, I knew I had definitely made the right choice. Alexa is extremely gentle and caring and her professionalism in organising my husband's cremation from beginning to end, without hiccup, is highly commendable. I cannot thank Alexa enough and have no hesitation in recommending Alexa to family and friends.
Professional, compassionate and cost-effective private cremation service. Alexa provides the same service as big corporate funeral homes e.g. WN Bull, Simplicity Funerals, White Lady, etc., without the huge markups and price gouging. I would highly recommend to anyone.
At a time when life was most difficult with the passing of my father, Alexa was absolutely amazing and made the whole cremation process simple and stress free. Her understanding, sensitivity and professionalism really took away so much of the stress that we were already going through and I cant recommend her services enough! Thank you Alexa!
I can’t thank Alexa enough for her professionalism, empathy and listening ear when my Dad passed away. Alexa went above and beyond to help me through a difficult family situation which I will always appreciate. Thank you Alexa.
Alexa was a gem.Very professional. She helped me through everything and made it easy and put me at ease when i needed it. Highly recommend her services.
We count our blessing to have Alexa supporting me and my family throughout our time of lost
Really lovely person, very compassionate
Everything was explained well & Alexa knew exactly what we were wanting for our family member. Highly recommend in your time of need.
Caring, compassionate, professional care during our time of loss was beyond exceptional.. I would highly recommend Alexa & Private Cremation Services to everyone!
I was able to observe Alexa over a number of services and found her attention to detail, care and support to families next level. Her commitment to a beautiful send off was impressive.
ALEXA was absolutely amazing, kept in contact every step of the way, cummincation was so good really appreciated her approach to everything
If you’re seeking a direct cremation service that offers both affordability while never compromising on the quality of care, Private Cremation Services is the place that will be able to support you.
Alexa was gentle, kind and professional at every step. During a stressful and difficult time, it was comforting to have clear and timely communication and to be guided by her expertise. Our loved one's wishes were supported and there was no pressure or hard sell on services or products.
We could not recommend Alexa highly enough. My husband passed away on a Sunday and she took care of everything for us at incredibly short notice. She was compassionate, professional, gentle, kind and incredibly proactive. She took all of the pain out of an otherwise painful process and her personal delivery of his ashes to our home was so thoughtful.
I recently had the difficult task of arranging a cremation for mum and chose Alexa's Cremation Service based on a recommendation. I am so grateful I did. From start to finish, their team was compassionate, professional, and incredibly supportive.
I highly recommend Alexa to anyone in need of their services. Their dedication to providing compassionate and professional care is truly exceptional.
I got to know Alexa from her previous company and was fortunate to find her again at her new company Private Cremation Services to look after the passing of my dad recently. I am so impressed by her gentle and caring nature in managing and arranging my dad’s cremation. Her arrangements and sorting the paper work was seamless and efficient. You can trust well for Alexa and PCS to look after your loved one when the time comes.
Words cannot express our huge gratitude to Alexa and Private Cremation Services for realising our vision to create a very special and bespoke service for a very special person. not have conducted our loved one's funeral in the way we imagined it without Alexa's experience, expertise and guidance. The level of care and respect for everyone concerned was exceptional, efficient and so very much appreciated. I would recommend Private Cremation Services without hesitation.
We were extremely fortunate to have Alexa to support us when our loved one passed away. Extremely compassionate, gentle, caring and at the same time a true professional.
Alexa held our hands throughtout our journey,guding us and making arrangements as per our needs with a personal and humane touch.
This has tremendously helped us to overcome anxiety as we were sure that we were in capable and trustworthy hands.
I cannot thank Professional Cremation Services enough for their exceptional care during a difficult time. Alexa truly went above and beyond, providing compassionate support and keeping me informed every step of the way. Her professionalism and dedication were truly comforting and appreciated. I highly recommend this service.
I highly recommend Private Cremation Services. Alexa is a lovely person, compassionate, respectful and totally understanding of our needs. Alexa kept me well informed. Our family was given a personal, seamless and stress free experience, so important during a time of loss. Her personal service is exemplary. Thank you so much Alexa.
Having to arrange everything from interstate. I could not have placed my Dad in better hands for his final journey. Alexa and her team were absolutely amazing, The compassion, patience and empathy displayed - And received was like nothing I had ever experienced. And I had only just laid my beautiful mum to rest mere months earlier. I only wish I knew of Private cremation services and Alexa then. Cannot recommend or rate highly enough.
Having previously used the standard cremation service from a huge funeral home business, my expectations were very low. Alexa surprised me at every point of service. She was compassionate, informative, adjusted things to suit our situation and called me at every step. I knew every time our person changed location, which I found incredibly helpful and kind. A human service paired with realistic pricing. I highly recommend Alexa.
I can highly recommend Alexa & Private Cremation services. Through the whole process it was so comforting to know Alexa was taking care of my brother. From collection to cremation, Alexa was caring & understanding at a very difficult time for us. Thank you again
Private Cremation Services provided such a caring & kind service from my first phone call throughout to the delivery of the ashes Alexa was the kindest,gentlest soul I have ever met & her concerns for each member of the family was so genuine. I would recommend this service to anyone & never feel as if they do not go above & beyond. Thank you for all that you did for me at such a sad time of my life
Alexa was always courteous, professional & thoughtful from the time I first contacted Private Cremation Services all the way through . Helping me navigate a hard situation with the loss of my partner & having absolutely no idea what to do Alexa made it so much easier. Even chasing up Births Deaths & Marriages for me when the Death Certificate was slow in been processed. All transparent in costs as well no hidden charges whatsoever. I highly recommend Private Cremation Services & thank Alexa.
The most caring and compassionate person, Alexa provides direct cremation services to families in need. She will take care of all the details to allow the family to mourn and remember their loved one. Alexa keeps you informed of where your loved one is throughout the process, taking the stress out of a difficult time. Highly recommend - you can't have a better person caring for you and your family than Alexa.
I highly recommend the 'Private Cremation Services'.
Don't have a second guess even. In my sad time I received a kind, compassionate and professional service. I was informed through every step, and didn't need to worry about anything. Alexa ran the whole process very smoothly.
Alexa, I really appreciate your help.
Alexa shows so much compassion and warmth. After both of my parents passed, I felt safe talking to her during a very vulnerable time. She really made an effort to get things done, the last thing you want to do is chase people up when you are grieving.
It’s rare these days to find someone who cares.
Thank you
Alexa is very efficient, helpful and caring. She made a very sad time for us stress free and organised everything with ease.
Alexa was always willing to offer her assistance, was very easy to communicate with and we can't recommend her highly enough. She was just great.
I have never had to organise a funeral before
My husband and I talked about what he wanted when he passed away
Alexa was like involving a friend to help organise
Very caring and understanding respectful and helpful
Thank you
From the moment we first spoke to Alexa we knew we going to use her services. Alexa was upfront, honest, efficient, caring, and kept us informed all the way through. On behalf of Lyal, Korey, Brayden and myself, we thank you so much for guidance throughout the cremation of Jayson. Regards Sue
Alexa can help make a difficult time easier. Not only does she offer the most affordable direct cremation service in NSW, she also ensures affordability for you, while never compromising on quality of care. The heart, compassion and professionalism of this company is unparalleled.
Our heartfelt thanks to Alexa and her wonderful team who supported our family through this painful and difficult time, always there for us to answer yet another question, always reliable, respectful and compassionate.
What also stood out from our first contact was that Alexa quoted the price as advertised online, no ifs, not buts. This was so soothing after experiences with other services that added hundreds of dollars without explanation and then tried to upsell.
We and our dear deceased one definitely were in the best hands with Alexa and Tanya. I highly recommend their service.
When my son Mathew passed away suddenly at the age of 24yrs, the process of arranging his cremation was so overwhelming and painful.
However, we decided to go through Private Cremation Services, and to this day I am so forever grateful that we did.
Alexa is so compassionate and caring, she made everything effortless for a grieving family. I am so grateful for all that you have done.
I would like to say thankyou for helping me and my family through one of the most difficult times of our lives.
Sincerely,
Lorraine Bigeni & Steven Eady
We felt very fortunate to have found Alexa to help us through the process of our father's cremation. From first contact Alexa was professional, compassionate and very thorough. Given these times are emotionally fraught, Alexa guided us through from death to final delivery of ashes and even down to smaller details such as certificates required to travel with ashes. It was nice to work with someone who truly cares and was flexible with our more low key approach. We would highly recommend Alexa and her very personalised services. With warmest regards Coral, Beck, Alun, Aled and John.
I would not change one thing to make this experience any easier. Alexa was absolutely sensational. Such a beautiful person to deal with. Compassionate when needed, good for a laugh if also needed. I could not recommend her highly enough and all of my friends have been told to look no further if they have any need for this type of service. Primate Cremations is hands down the best business to deal with, during what can be the worst time of your life. They are a small personable business that does everything that is needed with a minimum of fuss. Well done Alexa - you have created an amazing business and should be very proud.
I thoroughly recommend PCS. Alexa handled my mother's cremation with respect, compassion & professionalism. Her communication was absolutely excellent & at all times, I was informed of the process & updates provided. As we wanted a simple & uncomplicated cremation I found Private Cremation Services provided this without the need to wade through unnecessary & prolonged decisions. This left us with the space & time to reflect on the passing of a wonderful person.
Alexa recently handled our father's cremation. To say she went above and beyond is an understatement. She made the whole experience feel personal and made us so comfortable that our dad was taken care of. During such a terrible time she gave us not only a service but a massive amount of support. I could never really explain what she was able to do for us as I said she goes above and beyond.
100% recommend will be one of the best discions you can make.
Thank you alexa from samantha, brittany and family.
Alexa and the team from Private Cremation Services offered everything we needed at a difficult time. Exceptional professional service and all done with care and compassion. We are in Canberra and the service from Sydney was seamless right through to timely receipt of ashes and death certificate. Highly recommend.
Exceptional service, coupled with the utmost empathy and care during an incredibly difficult time. Alexa took care of everything so that my family could focus on our grief and healing. Would highly recommend.
My brother's recent death was a difficult time for me as he lived in Sydney, I live in Cairns and I was unable to travel as I'm undergoing treatment for cancer and couldn't travel. I had to handle everything remotely and I engaged Private Cremations to handle the cremation and associated legal certificates. My initial contact was received with respect and empathy for my loss and they quickly understood the specific needs of my situation and explained the process. I was kept updated at each stage with everything progressing quickly and smoothly. I have no hesitation in recommending the services of Private Cremations where the service they provide meets your and your loved ones wishes.
Alexa is the most kind and gentle human being.
When my twin sister passed away we were all treated with such respect and compassion - especially my sister as she was prepared for her cremation.
Her experience is this industry is so evident - when I made a request to bring printed fabric from an artist, Alexa helped me organise it and had it fitted as lining. These touches were so appreciated as was the family support in handling my sisters non traditional wishes as well as respecting expectations of more traditional family members.
In such an awful time Alexa made it easier, calmer and more gentle.
Forever grateful and I highly recommend Alexa to anyone
I wouldn’t hesitate in recommending Alexa! Having spent time in Funeral Services myself, I know only too well the importance of compassion and understanding for the needs of grieving families - Alexa has this and more. I have seen first hand Alexa’s approach. Her dedication to families and sensitivity to their needs is inspiring and a first-class example of how all in Funeral Services should conduct themselves. Most importantly, Alexa is acutely aware of the importance of honouring the deceased with dignity and respect. You are in safe hands with Alexa and I support her and her desire to continue to serve grieving families in the community and contributing to positive change and improvement in Funeral Services.
When my dear old dad passed away he didn’t want a funereal so we arranged a direct cremation so we had the freedom to choose a farewell best suited to him. I contacted Alexa & she was so sweet & heartwarming & kind. I immediately felt comfortable. She arranged everything for me & provided me regular updates. This included arranging the cremation & certificate paperwork & handing over my dad’s ashes to me. We then took his ashes back to where he was born & where he loved, the beach. Having a funeral in a stuffy sad funeral home just wasn’t him. A direct cremation allowed us to plan a wonderful day of celebration where we bought friends & family to the beach & toasted a beer to celebrate his life. I highly recommend this option for those who want to do something extra special. Alexa has such compassion & she helped me through a tough time & made the process so much easier when I was feeling so overwhelmed.
Genuinely unmatched service and professionalism.
Having worked in the funeral industry; I have met and worked with many funeral directors. Alexa is, far and away, the most caring, attentive, and engaged funeral director I have ever known.
She has always shown a deep and sincere regard for the individual processes of memorialisation and grief of every family she helps, as well as the abilities and experience to make them as rich and seamless as they can be. Additionally, she approaches her work with a real creativity, making each service as memorable and unique as those they honour.
During a very difficult time for my family, Alexa was the calming support we all needed. Nothing was too much trouble, no question was too hard and no story of our loved one was irrelevant. At a time when I felt the world was crumbling at my feet, Alexa made me feel there was nobody more important than myself, my family but especially the person we had just lost. She held our hand and guided us through the journey of making one of the most horrible experiences, losing a loved one, into the most beautiful goodbye. There will never be enough words to express my deep gratitude for Alexa and everything she did for us.
Hi Alexa
Thank you for the friendly and supportive service that you’ve given to me at this very sad and stressful time.
My stepdad was not a religious man so the option you’ve provided was just perfect for us. We were able to have a manageable cost for the cremation and then tailor the memorial to our style. It was lovely that you have many suggestions on how this can be done.
The respectful way dad was delivered to us was appreciated, he always loved the formality of a black vehicle. Lovely way to come home.
Anyway, I would fully recommend your service to anyone looking to personalise their farewell to a loved one, especially people who are under financial stress, this just takes all the pressure off at a time when you are already feeling overwhelmed and sad.
